Feel, Felt, Found Cheat Sheet

Here’s a quick cheat sheet on ‘Feel, Felt, Found’

Turn that angry customer into a brand champion with this handy Cheat Sheet.

To read the full article that outlines how angry customers just want to be heard, go to my post: Feel, Felt, Found.

Words matter

Click below to learn more about how I can help take your writing from frantic, frustrated and frazzled to professional, on point and persuasive.

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Marie is fantastic at what she does and is clearly a very talented writer. She is so easy to communicate with and her feedback has been invaluable. Highly recommend any business to reach out to her and utilise her skill set!

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Melanie Longano | Northern Allied Health

Marie’s recommendations were spot on and I’m so glad I reached out to her and got the job done properly. I will be using Marie for more work in the next few weeks and months. Marie has an amazing skill-set. Couldn’t recommend her services enough!

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Chef Mel | Vanilla Zulu

I chose Marie because her social posts were engaging and I related to her authenticity. Marie not only wrote great copy, but she also challenged me to articulate what I offer to clients in ways that I hadn’t thought of before.

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Geoff Ivanac | Real Life Financial Planning

I recently worked on a client’s project where the website copywriting needed to be exceptional. Marie took a meticulous approach to gathering information to write meaningful and interesting copy. I highly recommend Marie and her copywriting services.

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Neil Forrester | Ethos Website Design

Marie spoke with my client directly to obtain a full understanding of the technicalities of the services he provides to his clients. Both my client and I are very happy with the outcome.

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Neil Forrester | Ethos Website Design

Marie is a master at writing material that’s easy to read and suits the intended audience. Whenever I need to get my messaging right, I don’t hesitate to seek Marie’s expert views on my content.

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Jenny Lindsay | ConnectJen

When I needed some articles and recipes presented professionally, I called on Marie for help. She was efficient, professional and easy to work with. I wish I had engaged her sooner!

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Chef Mel | Vanilla Zulu

Marie is efficient, professional and easy to work with and cares deeply about what she does. I would recommend her for any copywriting task that requires attention to detail and creative flair.

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Jonathon Fox | Fox Management Group

I recently engaged Marie to write new content for my website and socials. Marie is a highly professional copywriter who really gets to the heart of the business she’s writing about, is efficient and will go the extra mile for you.

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Geoff Ivanac | Real Life Financial Planning

As writers, we can feel emotionally attached to our work and Marie is respectful of that. She’s generous and funny, it’s been a joy working together.Marie was very knowledgeable and engaging.”

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Jenny Lindsay | ConnectJen

(Marie’s) passion for writing and teaching sparked many lively conversations. Marie encouraged all of us to strive towards a higher level of writing as well as being adventurous in the choices we made.

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Gina Edwards

I really feel like I am now moving forward after stalling before I engaged your services. I had a good chat with my marketing specialist yesterday and we used your copy and it looks awesome.

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Geoff Ivanac | Real Life Financial Planning

Marie’s shared her expertise to help me improve my website copy. I value her constructive and kind feedback to help polish up my writing.

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Jenny Lindsay | ConnectJen

“Thank you Marie for being a part of our High Ability Masterclass! It was such a pleasure hearing about your career and getting the hints about writing.”

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Fabiano Nigro | Macleod College

As a teacher Marie Alafaci excels. She connects with her students on a personal level and cares deeply about what she does. I would recommend her to anyone looking to develop or improve their writing skills.

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Tracey Rolfe | Victoria University Polytechnic

Marie’s years of multi-faceted experience has been a source of inspiration to me, and I am grateful for the invaluable impact she has made on my writing habits and skills.

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Gina Edwards

I understand why the students loved the Grammar and Punctuation course so much; Marie is a very passionate expert in her field, patient and generous with her time.

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Frances Devlin | RMIT University

I worked with Marie in 2020 to set up and run the Grammar and Punctuation online Short Course at RMIT University. She was very professional, easy to work with, and a great communicator.

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Frances Devlin | RMIT University

Marie tailors her workshop to our needs and brings a wealth of knowledge that is presented in a fun and engaging way. Thanks, Marie!

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Olivia Allen | Overnewton Anglican Community College

As an expert, (Marie) leads our students in writer’s workshops, sharing her experience and wisdom in how to write creatively for a specific audience. Within minutes she builds a great rapport with students and it’s always a great session.

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Olivia Allen | Overnewton Anglican Community College

Thank you so much for today, it was fantastic! The students have already said it was the highlight of the High Ability Master Class.

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Fabiano Nigro | Macleod College