Technical writing isn’t only about getting the wording right on a procedure (although that’s very important). It’s also about your brand, and knowing who will be reading the document and what state they might be in when they’re reading it.
No-one wants their brand associated with a product whose assembly instructions put Step 3 before Step 2. And a parent staring at a bottle of children’s liquid paracetamol at 2 in the morning isn’t going to wade through complex instructions. They want to know what dose their feverish 5-year-old needs at a glance.
Technical writing needs to be accurate, aimed at a precise audience and presented in a logical order. This is what I do. I am a former science teacher and instructional designer. I’ve been the national buying training manager for Australia’s largest department store chain. And I’ve written books and training programs on water pollution and the environmental impacts of mining, as well as countless policies and procedures for a range of tertiary institutions and not-for-profit organisations.
I take the time to understand your organisation, research your industry and create technical documents that are fit for purpose. And I do this at affordable rates.
Ready to discuss your technical writing requirements?