Better writing starts here.
If you need a quick writing hack, such as how to save time when editing a document, my ‘Tips and Tricks’ page is the best place to start.
We’ve all had an angry customer or staff member who says they’re very unhappy about a policy, product or procedure. Often the thing that they’re unhappy about is something that’s out of our control and you onl...
Read moreIf you’re wondering why your customers aren’t buying the fantastic items you’re selling, maybe it’s not that your advertising spend wasn’t enough. It could be that you’re focussing on the WHAT the product ...
Read morePart 1: Fiction The Great Gatsby by F. Scott Fitzgerald The Great Gatsby sits on many people’s ‘favourite book’ lists because, like me, they read the novel at a formative time in their lives. Passions run hot wh...
Read moreWe’ve all been in this situation. You’ve been asked to post something on the company blog or you’ve committed to three social media posts a week for your own business. You put it off because you’re so busy, th...
Read moreWe’ve all heard of the Hippocratic Oath, the one that doctors use as their guiding principles. Well, I reckon loads of medical and other professionals swear a different, secret oath when they start out. I call it th...
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